Once you place your order, you’ll receive a confirmation email or SMS from us with your order details. This means your order has been successfully placed and is being processed. If you don’t receive a confirmation within a few minutes, please check your spam or promotions folder. Still not there? Feel free to contact our support team for assistance.

We usually dispatch orders within 1–2 business days. Once shipped, delivery typically takes 3–7 working days depending on your location in India. You’ll receive a tracking link as soon as your order is on its way!

Yes, you can request a change—but only if your order hasn’t been shipped yet. Please reach out to us within 2 hours of placing your order with the updated address. You can contact us at aliasgar@thefabriza.com or Whatsapp us at +91-9819094110

At the moment, we don’t offer same-day delivery. However, we do provide priority shipping on request for select pin codes. If you need your order urgently, please contact us before placing the order, and we’ll do our best to help!

You can cancel your order within 2 hours of placing it by contacting us at aliasgar@thefabriza.com. After this window, the order may already be processed or shipped, and cancellation won’t be possible.

If your order has already been shipped, you can refer to our return policy once it arrives.

Yes, we ship across all serviceable pin codes in India. Whether you're in a metro city or a smaller town, we’ll deliver your order right to your doorstep.

If your order is delayed beyond the expected delivery window, or you suspect it's lost, please reach out to us at +91-9819094110 with your order number. We’ll investigate with our courier partner and ensure a resolution—either a replacement or refund, depending on the situation.